How software technology helps businesses to accomplish superior performance?

Technological innovations have always aided businesses for good, whether it is typing a simple business letter or handling a very complex operation. Initially, the companies didn’t use highly specialized software programs for their operations, and only relied on some of the general software programs such as word processing software, spreadsheet software, and database software programs. But lately, businesses have extended the use of some highly advanced software programs as well. Tasks like recording attendance of the employees and maintaining financial records are not performed manually, but are executed through highly advanced software programs. Let us have a look at some of the popular software applications used in the business corporations today.

Human resource management software applications:

Probably, the most important factor which contributes towards the progress of the business enterprise is the human resource in the business. So it can be asserted that it is extremely important for the business corporation to hire qualified, trained, motivated, and committed-to-the-job employees. To serve the said purpose, software companies have developed such software programs which greatly help the human resource department of the business corporation. Such a software program helps in recruiting well trained employees for the business, as such a software provides the HR manager with a platform where he may post new jobs, receive CVs, short list the candidates, and also communicate the interview details to the shortlisted candidates. With a human resource management software, the employees can also post their leave applications and mark their attendance records. Moreover, such a software also allows the employees to work on a single project from various remote locations. 

In addition to that, such a software also acts as an information database, as all the information regarding the human resource department is contained in this software. In this way, such a software greatly reduces the hard paper in the business. However, a human resource management software may not be suitable for all types of businesses, but only for the large corporations, which require to invest a large amount of money in their Human Resource Department.

Accounting software programs:

Gone are the days when the accounting clerks used to prepare manual records, from the initial journal entry to the final accounts, as businesses use accounting software applications, which let them prepare and maintain all the accounting records in a single platform. Not just the large scale business, but the small scale businesses are also using the accounting software programs in their business enterprises, as such type of software programs introduces automation in the accounting department of the business.

Field service management software programs:

The other type of software programs which has greatly helped the business corporations is the field service management software programs. It is a specialized software, which can only be used in such businesses which deal in services that are provided to the customers at their doorsteps, such as the businesses providing electric wiring, plumbing, AC repair, and Internet services. Services business, in general, is more difficult to handle as compared to the merchandise business, as in the services businesses, the success of the business totally depends on the satisfaction of the customer being served, and the importance of customer service increases greatly when it comes to field service businesses. 

Employee monitoring software programs: 

In today’s business environment, the most important addition a business should make to its software family is an employee monitoring software program. I am saying this, because recently, several top insurance companies have introduced a new type of insurance plan, named as Fidelity insurance, which grants the insurance amount to the business owner, in case any of the employees of the business commits a major fraud in the business. Considering this situation, the experts have developed such software programs, which monitor the employees 24/7 through their smartphones. Let’s discover the working and some of the features of such a software.

Firstly, the business owner needs to provide his employee with a smartphone, with a software for employee monitoring installed on it. This is done in order to ensure compliance with the legalities involved, as the privacy laws prevailing in most of the countries state that one can only monitor a phone owned by him. The software will collect all the information from the employee’s smartphone, and save it on the service provider’s secured server, from where the manager or the business owner can retrieve all the data using a secure login ID and password.

Employee monitoring software programs available in the market are compatible with all the famous operating systems such as iOS, Android, Windows, and Blackberry. With such a software, the business administrators can monitor the incoming and outgoing phone calls of the targeted smartphone, listen to the calls, record the calls, and even save the recorded clip over the internet. The software not only also lets the administrators to read the text messages of the targeted smartphone, but also monitor the communication made over the social media platforms.

With such a software, the business manager can also locate the position of the employee through the GPS mechanism. Not only this, but it also lets the business administrator monitor the communication made by the employee through e-mail. Employee monitoring software programs also let you check the calendar entries, appointments’ list, and more importantly, the contacts database of the targeted cell phone. One think should keep in mind according to the legality issue of employee. Moreover the admin of the software may also inspect the photos and videos present in the targeted cell phone. Some of the highly advanced employee monitoring software programs also include the feature to control the camera of the targeted cell phone, while most of the service providers do provide employee monitoring apps for Tablet PCs and iPads as well.

This clearly describes that with an employee monitoring software, the manager can monitor all the communication made by the employee, and hence come to know if any of the employees has close ties with any of the rivals of the business enterprise.

Concluding the argument, we can assert that software technology has greatly helped the business enterprises, which help them achieve superior performance. As all types of software programs may not be suitable for a business, so before choosing a software for any of its departments, a business enterprise needs to keep in mind the nature of business, needs of the enterprise, and the budget available with them.